Head of Operational Risk & Compliance

Emma Robins

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Emma Robins is the Head of Operational Risk and Compliance and is responsible for the development, coordination and implementation of the firm’s risk management strategy, including the policies, procedures, systems and controls.

Emma has worked in the legal industry for 10 years as a risk and compliance professional and previously in the financial industry as a project management professional.


  • Creating, enhancing and implementing law firms’ risk management strategy to comply with professional standards and regulations, including the SRA Code of Conduct 2019, Data Protection Act 2018, Legal Ombudsman Scheme Rules, Money Laundering and Terrorist Financing Regulation etc.
  • Managing the firm’s practice management standards as required for quality accreditations such as CQS 2019, Lexcel v6.1 and WIQS.
  • Supporting the firm’s CEO, COLP, COFA, MLCO and MLRO across all regulatory risk and operational frameworks.
  • Project Management: Responsible for the delivery of business enhancement projects/initiatives, which includes establishing aims and objectives, gathering requirements, planning, scheduling, control and monitoring of workstreams and development, reporting activities, delivery/implementation and reviewing effectiveness.


  • Providing risk and compliance consultancy services to a number of law firms based in England and Wales, advising on risk management strategies and implementing the firm’s regulatory risk framework.
  • More recently working in-house at two Legal 500 law firms based in London and Kent, focussing on the development, delivery and maintenance of the firms respective regulatory risk and compliance frameworks.
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