Refund policy

Most of our staff are working remotely and we are arranging meetings via video conferencing or telephone call where possible. However, our offices are open for essential meetings, which are by prior appointment only, if there is no alternative.

To see how we are operating safely at this time, you can read about our safety measures below.

Safety Measures

Risk Assessment

All of our staff will continue to be available on the same telephone numbers and email addresses, please see our People Page for contact details.

If you need advice about COVID-19/Coronavirus and how will impact you, your family or your business, please read our latest news and insights on our COVID-19 Support Hub

If you are not entirely satisfied with our services we agree to refund you in accordance with our terms of business and code of conduct of our membership of the Solicitors Regulation Authority and the Law Society of England & Wales.

If you need any assistance with a payment you have made please contact us for further information. If a payment has been made in error, please contact our accounts department on 01732 770660. Refunds are at our discretion.

Meet the team

Suzanne Barker

Solicitor

Charles Warner

Consultant Solicitor & Notary Public

I wanted to take the opportunity to thank you more formally for your excellent work selling our flat. We are extremely pleased with how it went and we found it to be a very well-run and seamless process, thanks to your good work. I will have no hesitation in recommending you to others.


Mr P

When we first contacted Warners Solicitors with a view to instructing an easement specialist, we had no idea that we would have the pleasure of interacting with a conveyancer as experienced and accomplished as Mark Davis. Our matter was a complex one with difficult opponents, but Mark took everything in his stride, working meticulously to achieve the result we sought. His expertise was such that he managed to get our opponents to soften their unyielding stance, largely, in recognition of his greater knowledge. In all our dealings, we found Mark to be very responsive and when he was not around, we could always rely on Melanie Davis and Ben Wright for information or advice. The teamwork was exceptional. That would be praise enough, but we have something else to be extremely grateful to Mark for: when we were left in the lurch by another firm of solicitors, Mark came to our rescue at very short notice, working over an August bank holiday to enable us to meet a crucial deadline. Needless to say, this kind of service is extremely rare, especially these days, and Mark will always have our gratitude for helping us out of a potentially disastrous situation. Thank you, Mark.


Commercial Property Client

"I'm writing to send you my very, very grateful thanks. You've been absolutely amazing and I really appreciate all your hard work, patience, kindness and support over the past few months. You have helped to make a complicated and frankly slightly scary process so much simpler and easier. I really appreciate the fact that you have always taken the time to explain everything to me and have been so patient with all my questions. I'm also really grateful for how fast and competently you got everything sorted. I know that the fact that I am already in the house now has everything to do with you moving things forward so fast and keeping on everybody's case."


A recent client